Your privacy is important to us and we understand how important it is to protect your personal information. This page sets out our Privacy Policy commitment in respect of personal information that you may provide to OnSite TouchUps. Our commitment in respect of personal information is to abide by the Privacy Act and any other relevant law. This Privacy Policy applies to information collected online through the OnSite TouchUps website (www.onsitetouchups.com.au) and any other website to which this is attached (the "Site").
By visiting the Site, you agree that your visit, and any dispute over any information that you provide or OnSite TouchUps otherwise collects through the Site, is governed by this Privacy Policy and the applicable end user license agreement (the "EULA") that you agreed to prior to receiving access to the Site. Note this Privacy Policy does not apply to information collected through any means other than the Site, including information that you provide to OnSite TouchUps offline or through any means other than this website. References in this Privacy Policy to "you" or "your" or variations thereof shall mean individual users of the Site, and references to"OnSite TouchUps ," "we," "our," "us,"or variations of any of these, shall mean OnSite TouchUps.
Information Collected.
OnSite TouchUps collects information using the Site through various means.
User Provided Information.
One way OnSite TouchUps collects information is by you providing that information. To use the Site, you may be required to provide personal information (e.g., information which can be used to identify you), which may include your first and last name, email address, mailing address, and telephone number ("Personal Information"), as well as information that does not identify you, such as Vehicle Identification Numbers. Some of the services offered by the Site involve the facilitation of communication between you and third parties providing services to you (e.g., an insurance company processingan insurance claim). In such case, we collect not only the information you provide (e.g., repair status requests), but also information provided for or on behalf of the third parties. Information that you or such third parties provide that is not Personal Information is referred to as "Non-Personal Information." Any use of Personal Information and Non-Personal Informationis subject to any legal obligations OnSite TouchUps may have to you and to those third parties.
The Site automatically collects limited information about your computer configuration when you visit the Site, including the type of browser software you use, the operating system you're running, the resolution of your computer monitor, the website that referred you, and your IP address. Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you want to view) can be transmitted to you. OnSite TouchUps also uses IP address information for systems administration and troubleshooting purposes. Your IP address can also provide us information about your location, but by itself, it does not tell OnSite TouchUps who you are.
Cookies.
To help OnSite TouchUps tailor the Site to the needs and interests of its visitors, OnSite TouchUps keeps track of the pages visited by OnSite TouchUps users by placing a cookie on their hard drives. A cookie is a small entry in text file stored on your computer’s hard drive for the purpose of identifying your web browser during interaction on websites. The cookie contains an ID number that allows OnSite TouchUps to track the pages you’ve visited. Cookies do not reveal Personal Information. The only Personal Information a cookie can contain is information you supply yourself. The help function on most web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you choose to decline cookies, you may not be able to take advantage of various features on the Site that are available to other visitors. If you log into the Site via a third party, such third party may collect and use the information you provide.OnSite TouchUps has no control and is not responsible for such third party collection and use, and you should review their data collection practices on their websites.
How We Use Information We Collect.
We use Personal Information that we collect to provide you with information, products or services you order or subscribe to. Where the information, productor service is one that is offered on the Site but provided by a third party, we will provide your Personal Information to that third party solely for the purpose of providing you the information, product or service that you ordered. Unless you authorise us to, as further discussed below, the third party will be instructed not to use your information for the purpose of offering you any other information, product or service.
We may provide your Personal Information to our third party service providers, but they will only be permitted to use that information in connection with services they provide to us (e.g., if you order a product, we may provide your name and address to our fulfillment provider so they can complete your order, or we may store your data on servers that are owned and operated by our hosting services provider, etc.).
We may use Personal Information we collect (including any corresponding general information) to provide you information about other information, products or services offered by OnSite TouchUps If you do not wish to receive these kinds of communications, you can opt out by sending OnSite TouchUps an email with the subject as "UNSUBSCRIBE - OnSite TouchUps" to admin@onsitetouchups.com.au
We may use Personal Information that is coupled with general information to improve the Site and our users‘ experience on the Site by providing users with information, including advertisements, that is relevant to that specific user. We may provide your Personal Information to our affiliated entities and joint venture partners who may use the Personal Information for the same purposes as us.
General Information and Deidentified Personal Information.
We may take Personal Information, and de-personalise it, such that it cannot betraced to a specific individual. We may use this de-personalised information and Non-Personal Information, as well as the combination of these two, for abroad range of purposes.
For example:
(i) we may use de-personalised and/or general data to determine characteristics of visitors to the Site, which characteristics may be used to improve the Site or its features or to better market the Site or its features;
(ii) we may use de-personalised and/or general data to determine the popularity or effectiveness of certain features of the Site, and to improve the Site‘sappeal to users, and
(iii) we may use de-personalised and/or general data by aggregating it withthose of other Site visitors to perform industry research and provide reports.
(c) Location Information, such as IP Address. We use your IP address to draw an inference about your general geographic location (i.e., city, state and postcode) to identify and notify you about selected OnSite TouchUps repair centres in your location.
Security.
Information OnSite TouchUps collects on the Site is stored within OnSiteTouchUps controlled databases (or databases hosted on OnSite TouchUps behalf)on servers maintained in protected environments. However, no physical orelectronic security system is impenetrable, and no security can prevent allunauthorized access, use or disclosure. Although OnSite TouchUps strives to usecommercially reasonable means to protect your information, OnSite TouchUpscannot guarantee its absolute security, nor can OnSite TouchUps guarantee thatinformation you supply won't be intercepted while being transmitted to OnSiteTouchUps over the Internet.
Information Collected by Third Parties.
Some of OnSite TouchUps business partners, including advertisers, use cookieson the Site, but we have no access to or control over these cookies. ThisPrivacy Policy covers the use of cookies provided by OnSite TouchUps onlyand does not cover the use of cookies by any third parties.
Information Provided to Third Party Sites Linked to Our Site.
The Site may contain links to other sites not controlled by OnSite TouchUps. OnSiteTouchUps is not responsible for the privacy practices of third-party sites. OnSiteTouchUps encourages users to be aware when they leave the Site and to read theprivacy statements of third-party sites they link to. This Privacy Policyapplies only to information collected on the Site.
Other Users.
In addition to the uses identified above, OnSite TouchUps may access ordisclose Personal Information and/or Non-Personal information under certainadditional circumstances, such as the following: (a) to protect or defend thelegal rights or property of OnSite TouchUps and its corporate affiliates; (b)to protect the safety and security of users of the OnSite TouchUps services ormembers of the public, including acting in urgent circumstances; (c) to protectagainst fraud or for risk management purposes; or (d) to comply with applicablelaw or legal process.
Business Transactions.
In addition, if OnSite TouchUps sells all or part of its business or sells ortransfers all or a material part of its assets, or is otherwise involved in amerger or transfer of all or a material part of its business, OnSite TouchUpsmay transfer your Personal Information or Non- Personal Information to theparty or parties involved in the transaction as part of that transaction.
Further Information.
You may request further information about the way we manage your personalinformation by contacting us.
Changes to the Privacy Policy.
We are constantly reviewing all of our policies and attempt to keep up to datewith market expectations. Technology is constantly changing, as is the law and marketplacepractices. Therefore, we may change this privacy policy from time to time or asthe need arises. OnSite TouchUps reserves the right to change this PrivacyPolicy at any time. Your continued use of the Site after OnSite TouchUps posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy.
